JJ Food Service | Trading Terms & Conditions
 Trading Terms & Conditions
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Start experiencing JJ's quality of service first hand. We have a number of services available for you to place your orders, the following explains our trading terms and conditions.
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1. Definitions:
In these terms and conditions
1.1 “The Company” means JJ Food Service Limited and all its divisions and subsidiary companies.
1.2 “The Customer” means any person, firm, company or other legal entity which places an order, or buys any products from the Company and includes the employees, agents or sub-contractors of any such person, firm, company or other legal entity.
1.3 “Food” means any food or beverage.
1.4 “Non-Food” means any goods which are not food
1.5 “Contract” means a contract between the Company and the Customer for the sale and purchase of the Products.
1.6 “Products” means any Food and/or Non-Food agreed in the contract to be supplied by the Company to the Customer.
1.7 “Terms and Conditions” means the terms and conditions of sale.
1.8 “Statutory Interest” means statutory interest as defined in Late Payment of Commercial Debts (Interest) Act 1998
1.9 “Cash” means monetary consideration UK bank notes and UK bank coins. “Cheque” means bank cheque, bank draft, direct debit, standing order.
2. Terms & Conditions:
These Terms and Conditions shall be incorporated into the Contract and shall apply in place of and prevail over any terms and conditions
verbally communicated or implied by custom and practice. The Company reserves the right to amend or up date the current Terms and
Conditions and notify the Customer of these changes
3. Placing an order:
By placing an order with Company either via the Company’s telesales department or the Company’s website if available the Customer is
offering to contract with the Company on the basis of these Terms and Conditions. The parties are bound by the Contract only when the
Company accepts and process the order or deliver the Products to the Customer whichever occurs earlier. The Contract is subject to
availability of the stock.
Abusive behaviour from Customer to Company’s telesales staff will not be tolerated; the Company reserves the right to refuse to sale to such Customer.
The Customer’s last order for telesales is 5:30pm, to be processed for the next available delivery date.
4. Minimum Order:
The Company minimum order value is published in the Company’s catalogue and is available in the Company’s web site. The Company reserves the right not to deliver an order which is valued at less than the latest published minimum order value.
5. Deliveries:
5.1 Deliveries of Products to the Customer shall be in accordance with Company’s delivery schedule.
5.2 The Company will not always guarantee delivery in accordance to the Customers requested timing schedule.
5.3 The Company shall not be liable for any loss or damage whatsoever arising as a result of failure to deliver Products by a particular date or arising as a result of any causes beyond the Company’s control.
5.4 The delivery of Products shall be made by the Company to such reasonably accessible premises as the Customer shall reasonably require. The Customer shall allow the Company reasonable access to such premises and shall use best endeavours to ensure that a responsible person shall be at the place to take and sign off the delivery of the products.
5.5 If the Customer fails to take delivery or fails to give the Company adequate delivery instructions at the time stated for delivery then without prejudice to other right or remedy available to the Company, the Company may do one or more of the following:
5.5.1 Charge the Customer the cost of carriage of the refused delivery both to and from the premises of the Customer in addition to the Company’s administration and re-stocking charges published in the Company’s catalogue or in the company’s web site.
5.5.2 Charge full cost price for perishable Food items like fresh vegetables etc.
5.5.3 Charge the Customer a re-scheduling delivery charge
5.6 Shortages: shortages should be made at the time of delivery in the presence of the Company’s driver; the Customer will sign off the delivery note highlighting the shortages and counter signed by the Company’s Driver.
5.7 The Company will not tolerate any abusive behaviour by the Customer towards its Drivers and Helpers, the Company reserves the right to refuse to deliver to such a Customer.
6. Risk and Ownership:
All risks in the Products pass to the Customer on delivery. Ownership of the Products delivered to Customer shall remain with the Company until the Products are fully paid for.
7. Warranties:
The Company warrants that all Food Products shall comply with the Food Safety Act 1990 and all relevant UK legislation from time to time in force.
The Company warrants that all Non-Food Products shall comply with all relevant UK legislation from time to time in force.
8. Price:
Contract Price is the order price, any offers are subject to availability, and the prices quoted or shown on the Company literature are exclusive of VAT @ 17.5% where applicable.
The Company reserves the right to vary or alter product specification & price without prior notice.
9. Account Terms:
Initially all new accounts will be set as COD “Cash / Debit Card on Delivery” for minimum period of three months; the Customer thereafter may apply for a Credit Account, pending decision and subject to references and cross references with Credit Agency, the Customer will continue with the current terms.
We have only one type of credit account: Monthly Credit Account, whereby all invoices of one calendar month are due for payment on the 15th day of the following month. (e.g. all January invoices are due on the 15th of February).
10. Payments:
10.1.The Customer must settle all accounts in accordance with a agreed terms, in the event of Customer account being in arrears, we reserve the right to withhold further supplies. The Company reserves the right to charge Statutory Interest on overdue balances for the period from the date on which the payment was due.
10.2. The customer may choose to settle their account with debit or credit card.
10.3. In the event of any cheques, standing orders or direct debits due from a Customer to the Company being dishonoured, a charge of £30 (or such other sum as the Company may from time to time advise the Customer) will be made on the Customer’s account to cover the bank and administrative costs
10.4. For Credit Account Customer any none or late payment, will be considered as a breach of the agreed terms, will render Credit Terms null and void, Customer’s account will be put on hold, the Company has right to start legal proceedings to recover any outstanding amount with out any prior notice and the right to exchange information with Credit Agencies.
10.5. Maximum Cash Coin’s payment allowed by one Customer is £60.
11 Returns:
The Company will only credit customer, if wrong Product was delivered and returned back by the same Company‘s delivery driver.
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Please Note:
All offers are subject to availability. Equivalent price refers to per case price once promotional quantity is purchased. Limited quantities on selected products may apply. Prices shown are exclusive of VAT @ 17.5% where applicable.
We reserve the right to amend these offers at any time. Our standard terms and conditions apply. E&OE
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